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Casual C&E Waiter/ess

Salary £12.90 per hour
Location London
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, vacancy that will close in {x} days at {xx:xx} BST.

The Casual C&E Waiter plays a key role in creating memorable experiences for our conference and events guests, providing warm and sincere service at every touch point.

  • Provide warm, professional and attentive service to all conference and event guests.
  • Prepare event spaces including setting up tables, chairs, equipment and service stations according to event specifications.
  • Serve food and beverages efficiently, confidently and in line with hotel standards.
  • Support with buffet setup, replenishment and clearance throughout service.
  • Ensure all areas are kept clean, tidy and presentable before, during and after events.
  • Communicate effectively with supervisors and colleagues to ensure smooth event operations.
  • Handle guest enquiries in a friendly and proactive manner, escalating issues when necessary.
  • Follow cash-handling, billing and posting procedures when required.
  • Maintain stock levels of equipment and supplies used during events.
  • Ensure full Health & Safety and Food Hygiene compliance within the department.
  • Assist with post-event breakdown and reset for upcoming functions.
  • Work collaboratively as part of the Conference & Events team to deliver exceptional guest experiences.

If you’re our ideal Casual Waiter, you will have:

  • Previous experience in hospitality, banqueting, events or restaurant service (preferred but not essential).
  • A genuine passion for delivering excellent guest service.
  • Strong communication skills and a friendly, professional manner.
  • The ability to work well under pressure during busy event operations.
  • Good organisational skills and the ability to follow instructions accurately.
  • A proactive, positive attitude and a strong team ethic.
  • Flexibility to work a variety of shifts, including evenings, weekends and peak event periods.
  • Basic knowledge of food hygiene and Health & Safety practices (training can be provided).

Located in the heart of Kensington, the Royal Garden Hotel is a five-star luxury property overlooking Kensington Palace and Gardens, and only moments from London’s most iconic landmarks. Just a five-minute walk from High Street Kensington underground station, the hotel blends an exceptional location with world-class hospitality.

At Royal Garden Hotel, we take pride in creating memorable guest moments through tailored luxury experiences, delivered by a warm, friendly, and empowered team. More than just a workplace, we provide an environment where team members can build rewarding careers, supported by dedicated learning and development opportunities.

Enjoy a complimentary guest experience stay at our hotel

Indulge in free meal featuring a healthy and balanced menu, complete with hot and cold buffet options.

Social Events including Festive Lunch, Annual Team Member party, Gala dinners and monthly team appreciation events

Get a 50% discount in our Food & Beverage outlets

Refer a Friend incentives

Enhanced annual leave

Opportunities for career advancement and development

1 day per year to volunteer for a cause you support

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Closing

in X days

{Expiry}